Your AI Sales Agent for Retail
Connect AI conversations to your real products, knowledge, and orders — so customers get answers, recommendations, and help buying across the channels they already use.
Live on Website Widget · Public Storefront · WhatsApp · Messenger
Built on the platforms your customers already use
A real conversation, grounded in your real catalog
Every answer comes from a live lookup against your actual products, stock, and knowledge base — never a guess.
Searches the real catalog
Recommends matching products
Helps build a cart
Stages and confirms the order
Cropped Wool-Blend Blazer
$128.00
Three things, connected
Connect your data
Your product catalog, inventory, orders, and business knowledge — synced from Shopify or your own systems.
Your AI sales agent talks to customers
A persona with your brand's voice, grounded in your real data, live on the channels your customers already use.
Orders happen, humans step in when needed
Carts get built, orders get staged and confirmed, and your team takes over the moment it matters.
A sales associate, not a scripted bot
Every capability below is grounded in your real data — never invented.
Product discovery
Understands what a customer is looking for and finds it in your real catalog.
Product recommendations
Suggests matching products based on real stock, price, and attributes.
Knowledge-grounded answers
Answers policy and FAQ questions from your own submitted content — never a guess.
Order-status lookup
Looks up a real order by number and a matching contact detail.
Cart building
Builds a cart with the customer, checked against real available stock.
Order creation
Stages and confirms an order with a two-step confirmation, never a single-message commit.
Human escalation
Hands the conversation to your team the moment it needs a person.
The AI can't just commit on its own
Every write action goes through a two-step gate — a real, server-issued confirmation, never the model's own judgment.
Placing an order
The AI stages a summary first. Nothing is created until the customer explicitly confirms.
Handing off to a human
The moment a conversation needs a person, the AI steps back — every reply after that comes from your team, not the model.
Wherever your customers already are
One AI sales agent, live across every channel below — the same catalog, the same knowledge, the same voice.
Website Widget
An embeddable chat bubble for your own site.
Public Storefront
A browsable storefront with the AI assistant built in.
Your own WhatsApp Business number, connected directly.
Messenger
Your own Facebook Page, connected directly.
Sellatrix Engine
One agent, one catalog, one voice — across every channel above
HMAC-verified webhooks
How an order actually happens
Customer asks
AI recommends
Cart is built
Order is confirmed
Order is created
Payment pending — your team follows up
Sellatrix doesn't collect payment through the AI today. Orders are created as pending payment, and your team follows up to complete it.
AI handles the conversation. Your team steps in when it matters.
The AI hands off the moment a customer needs a real person — a complaint, an edge case, or simply a request to talk to someone.
- Every open handoff shows up in your team's Inbox, ready to reply
- The AI steps back while a human is handling it
- Any team member can pick it up and reply directly
Customer · WhatsApp
nowI've flagged this for one of our team to jump in — they'll follow up with you directly.
Your team gets an AI assistant too
Rami answers operational questions for your staff — grounded in your own data, no dashboard digging required.
Meet Rami — your internal ops assistant, reachable from the console or your team's WhatsApp.
asks
“What were yesterday's sales?”
- Revenue and order summaries
- Week-over-week comparisons
asks
“Which products are low on stock?”
- Live low-stock lists
- Top product rankings
asks
“How many open escalations do we have?”
- Unresolved escalation counts
- Conversation summaries
Read-only, by design. Rami never touches cart or order tools — it's for questions, not actions.
Teach the AI your business
Give your AI sales agent the same context your best salesperson already has.
FAQs
ActivePolicies
ActiveBusiness information
ActiveProduct knowledge
ActiveConnected to your real commerce data
Shopify
Connect your catalog directly — products, inventory, and orders sync automatically.
Custom / API
On another platform, or none at all? Push your catalog and orders through a simple API.
A public storefront, with an AI shopping assistant built in
A browsing experience for your customers, with the AI ready to help the moment they have a question.
Cropped Blazer
$128.00
Silk Midi Dress
$164.00
Ribbed Knit Sweater
$58.00
Leather Ankle Boots
$142.00
Everything, from one console
Your team manages the whole operation — catalog, conversations, and channels — from one place.
Revenue today
$2,480
Messages
1,204
Escalations
3
Conversations, last 14 days
LiveSimple, usage-based pricing
New here? Start with a 7-day free trial.
300 messages included, no card required — upgrade to a plan below whenever you're ready.
Starter
$25/mo
- 3,500 messages
- then $0.007 / message
- Standard model
- WhatsApp: 2 numbers
- Messenger: 2 pages
Plus
$59/mo
- 8,300 messages
- then $0.007 / message
- Standard model
- WhatsApp: 4 numbers
- Messenger: 4 pages
Growth
$202/mo
- 6,000 messages
- then $0.034 / message
- Advanced model
- WhatsApp: 6 numbers
- Messenger: 6 pages
Scale
$349/mo
- 10,300 messages
- then $0.034 / message
- Advanced model
- WhatsApp: 10 numbers
- Messenger: 10 pages
Questions we hear a lot
Ready to give your store an AI sales agent?
Start free — no card required for the trial.