Sellatrix
AI Sales Operating System for Retail

Your AI Sales Agent for Retail

Connect AI conversations to your real products, knowledge, and orders — so customers get answers, recommendations, and help buying across the channels they already use.

Live on Website Widget · Public Storefront · WhatsApp · Messenger

AI Sales Agent · sellatrix.chat
AI Sales Agent

Built on the platforms your customers already use

WhatsApp
Messenger
Shopify
OpenAI
See it in action

A real conversation, grounded in your real catalog

Every answer comes from a live lookup against your actual products, stock, and knowledge base — never a guess.

1

Searches the real catalog

2

Recommends matching products

3

Helps build a cart

4

Stages and confirms the order

sellatrix.chat/cropped-blazer
AI Sales Agent
I'm looking for a cropped blazer in a size medium.
Searches the real catalog
Recommends matching products
C

Cropped Wool-Blend Blazer

$128.00

In stock
Helps build a cart
Stages and confirms the order
0AI tools
0Live channels
0Languages
0/7Always on
How Sellatrix works

Three things, connected

1

Connect your data

Your product catalog, inventory, orders, and business knowledge — synced from Shopify or your own systems.

2

Your AI sales agent talks to customers

A persona with your brand's voice, grounded in your real data, live on the channels your customers already use.

3

Orders happen, humans step in when needed

Carts get built, orders get staged and confirmed, and your team takes over the moment it matters.

AI Sales Agent

A sales associate, not a scripted bot

Every capability below is grounded in your real data — never invented.

Product discovery

Understands what a customer is looking for and finds it in your real catalog.

Learn more

Product recommendations

Suggests matching products based on real stock, price, and attributes.

Learn more

Knowledge-grounded answers

Answers policy and FAQ questions from your own submitted content — never a guess.

Learn more

Order-status lookup

Looks up a real order by number and a matching contact detail.

Learn more

Cart building

Builds a cart with the customer, checked against real available stock.

Learn more

Order creation

Stages and confirms an order with a two-step confirmation, never a single-message commit.

Learn more

Human escalation

Hands the conversation to your team the moment it needs a person.

Learn more
Built-in safeguards

The AI can't just commit on its own

Every write action goes through a two-step gate — a real, server-issued confirmation, never the model's own judgment.

Placing an order

The AI stages a summary first. Nothing is created until the customer explicitly confirms.

I'll take the blazer.
Here's your order: 1× Cropped Wool-Blend Blazer — $128.00. Confirm?
Yes, confirm it.
✓ Order created

Handing off to a human

The moment a conversation needs a person, the AI steps back — every reply after that comes from your team, not the model.

I need to speak to someone.
I've flagged this for our team — they'll follow up with you directly.
(your team replies from the Inbox)
✓ Handed off
Customer channels

Wherever your customers already are

One AI sales agent, live across every channel below — the same catalog, the same knowledge, the same voice.

Live

Website Widget

An embeddable chat bubble for your own site.

Live

Public Storefront

A browsable storefront with the AI assistant built in.

Live

WhatsApp

Your own WhatsApp Business number, connected directly.

Live

Messenger

Your own Facebook Page, connected directly.

Sellatrix Engine

One agent, one catalog, one voice — across every channel above

HMAC-verified webhooks

Coming soon:InstagramTelegram
From conversation to order

How an order actually happens

1

Customer asks

2

AI recommends

3

Cart is built

4

Order is confirmed

5

Order is created

6

Payment pending — your team follows up

Sellatrix doesn't collect payment through the AI today. Orders are created as pending payment, and your team follows up to complete it.

Human handoff

AI handles the conversation. Your team steps in when it matters.

The AI hands off the moment a customer needs a real person — a complaint, an edge case, or simply a request to talk to someone.

  • Every open handoff shows up in your team's Inbox, ready to reply
  • The AI steps back while a human is handling it
  • Any team member can pick it up and reply directly
AI Sales Agent
I've flagged this for one of our team to jump in — they'll follow up with you directly.
Handed off to your team
Inbox
CA

Customer · WhatsApp

now

I've flagged this for one of our team to jump in — they'll follow up with you directly.

Handed off to your team
1
For your team

Your team gets an AI assistant too

Rami answers operational questions for your staff — grounded in your own data, no dashboard digging required.

Meet Rami — your internal ops assistant, reachable from the console or your team's WhatsApp.

Owner

asks

What were yesterday's sales?

  • Revenue and order summaries
  • Week-over-week comparisons
Manager

asks

Which products are low on stock?

  • Live low-stock lists
  • Top product rankings
Support lead

asks

How many open escalations do we have?

  • Unresolved escalation counts
  • Conversation summaries

Read-only, by design. Rami never touches cart or order tools — it's for questions, not actions.

Knowledge grounding

Teach the AI your business

Give your AI sales agent the same context your best salesperson already has.

FAQs

Active

Policies

Active

Business information

Active

Product knowledge

Active
Commerce integrations

Connected to your real commerce data

Shopify

Connect your catalog directly — products, inventory, and orders sync automatically.

Custom / API

On another platform, or none at all? Push your catalog and orders through a simple API.

Storefront + AI

A public storefront, with an AI shopping assistant built in

A browsing experience for your customers, with the AI ready to help the moment they have a question.

Product browsing
Search
Categories
Sorting
In-stock filtering
Grid / list view
Curated themes
AI product assistance
storefront.sellatrix.com
Featured

Cropped Blazer

$128.00

Silk Midi Dress

$164.00

Ribbed Knit Sweater

$58.00

Leather Ankle Boots

$142.00

Console

Everything, from one console

Your team manages the whole operation — catalog, conversations, and channels — from one place.

console.sellatrix.com

Revenue today

$2,480

Messages

1,204

Escalations

3

Conversations, last 14 days

Live
DashboardProductsCategoriesOrdersCustomersInbox
Knowledge BaseChannelsStorefrontWidgetAnalyticsPlans & BillingTeam
Pricing

Simple, usage-based pricing

New here? Start with a 7-day free trial.

300 messages included, no card required — upgrade to a plan below whenever you're ready.

Starter

$25/mo

  • 3,500 messages
  • then $0.007 / message
  • Standard model
  • WhatsApp: 2 numbers
  • Messenger: 2 pages
Start free

Plus

$59/mo

  • 8,300 messages
  • then $0.007 / message
  • Standard model
  • WhatsApp: 4 numbers
  • Messenger: 4 pages
Start free

Growth

$202/mo

  • 6,000 messages
  • then $0.034 / message
  • Advanced model
  • WhatsApp: 6 numbers
  • Messenger: 6 pages
Start free

Scale

$349/mo

  • 10,300 messages
  • then $0.034 / message
  • Advanced model
  • WhatsApp: 10 numbers
  • Messenger: 10 pages
Start free
FAQ

Questions we hear a lot

Ready to give your store an AI sales agent?

Start free — no card required for the trial.