Sellatrix
AI Sales Agent

A sales associate, not a scripted bot

Your AI sales agent has a name, a consistent voice, and asks clarifying questions like a real salesperson would — grounded in your real data at every step.

Product discovery

Understands what a customer is looking for and finds it in your real catalog.

Product recommendations

Suggests matching products based on real stock, price, and attributes.

Knowledge-grounded answers

Answers policy and FAQ questions from your own submitted content — never a guess.

Order-status lookup

Looks up a real order by number and a matching contact detail.

Cart building

Builds a cart with the customer, checked against real available stock.

Order creation

Stages and confirms an order with a two-step confirmation, never a single-message commit.

Human escalation

Hands the conversation to your team the moment it needs a person.

Human handoff

AI handles the conversation. Your team steps in when it matters.

The AI hands off the moment a customer needs a real person — a complaint, an edge case, or simply a request to talk to someone.

  • Every open handoff shows up in your team's Inbox, ready to reply
  • The AI steps back while a human is handling it
  • Any team member can pick it up and reply directly
AI Sales Agent
I've flagged this for one of our team to jump in — they'll follow up with you directly.
Handed off to your team
Inbox
CA

Customer · WhatsApp

now

I've flagged this for one of our team to jump in — they'll follow up with you directly.

Handed off to your team
1

Ready to give your store an AI sales agent?

Start free — no card required for the trial.